PRIVACY POLICY

Privacy Statement

We understand that making purchases online involves a great deal of trust on your part; we take this trust very seriously. This Privacy Statement describes the ways in which we will use the data you provide through this www.mytrip2nepal.com.np website (“our website”), which is owned and operated by mytrip2nepal.com..np (“we” or “us”). Please note that this Privacy Statement is an integral part of our website and the services offered to you and cannot, in any way, be separated from the Terms and Conditions of Use or from the membership, usage or transaction process. By providing information through this site and/or by establishing an account with us, you indicate your acceptance of the practices described in this Privacy Statement. This Privacy Statement addresses: What personal information we collect? How we use the information we collect? With whom (if anyone) your personal information is shared? How you can opt – out of receiving our promotional e – mails? What safeguards we have in place to protect your personal information? Cookies and other technologies Other information you should know about your privacy? What personal information we collect? We collect only such information as necessary to provide Products and Services to you. When you are just visiting You can visit certain areas of our Site without revealing who you are or signing-in. When you visit our Site as a Guest, Member or Subscriber, we collect Session Data through Cookies and pixel tags. When you register as a Member If you register with us as a Member, we collect Personal Information that is necessary to provide the Products and Services offered on our Site. We require that you provide your name and e-mail address. You also need to choose a password, which will be required to gain access to portions of our Site reserved for Member use. We might also request your home zip code. You may elect to provide other information, for example, gender, activities and lifestyle preferences or preferred destinations. You may also elect to indicate your preferences for seat selection or meal requests, or provide details about your participation in loyalty or awards programs and applicable membership numbers, and other ticketing options. When you Book Products or Services as a Member When you Book Products or Services from our Site as a Member, you must provide payment or other necessary information. This includes, for example, billing information, driver information or similar information as required by the travel service provider(s). When you Book Products or Services for a third party When you Book Products or Services for a third party using your Member ID and password, we will collect that third party’s name and contact information, and other information as required by the travel service provider(s), so that we can complete the booking. When you use the Site as a “Guest” If you are not a Member, you may elect to use our Site as a Guest. If you Book Products or Services as a Guest, you must provide Personal Information to complete the booking (for example name, phone number or billing information) as required by the travel service provider(s). You must also provide an e-mail address, so that we can send you our welcome e-mail and a confirmation of the Booking. With the confirmation, we will provide you with a temporary password so that you can return to the Site if you wish to review information about your Booking. When you “Subscribe” When you become a Subscriber, we collect your name and email address, so that you may receive offers or promotions from mytrip2nepal without becoming a Member or Guest. When you participate in contests, promotions, raffles, or sweepstakes We may offer you the chance to win a variety of travel related prizes by sponsoring contests, promotions, raffles or sweepstakes. If you choose to participate, we will collect Personal Information such as your full name, e-mail address or mailing address. If a third party administers the contest, your participation may be subject to that other party’s terms and conditions and privacy policy. Detailed information about or a link to these terms will be provided on the applicable form you will be asked to fill out. When you participate in a survey, focus group or blog From time to time, we may invite you to participate in a survey or a focus group. You are free to participate or not. We will collect the responses you provide, and will make them anonymous to aggregate them with those of other participants. If you use a bulletin board, blog or chat room on this Site, you should be aware that any personally identifiable information you submit there can be read, collected or used by other means of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. When we advertise on third party sites When you visit a site on which we advertise and click through our advertisement, we may place cookies on your computer or use pixel tags. The information that we collect through this technology is not personally identifiable. When you call or write to our Customer Service When you call or write to our Customer Service, we collect contact information (for example name, phone number, mailing address or e-mail address) and information about the relevant Booking as necessary to assist you. For example, if you call for assistance with a preexisting Booking, or to make a Booking, we may request your contact and billing information. When we send e-mails or e-newsletters When we send e-mails, e-newsletters, or when you forward a promotion or search results to a third party, using the “Tell a Friend” feature, we may insert a pixel tag in the e-mail. • If you tell a friend about a promotion or a flight that you found on our Site, a one-time email will be sent to your friend about this information. In these instances we do not store any of the names or email addresses of your friends. • If you tell a friend about an itinerary that you booked through our Site, we will send your friend a one-time email with the requested information. In this instance we do not permanently store the names and email addresses of your friends and do not use that data for any additional marketing purposes. Supplementation of Information In order to provide certain services to you, we may on occasion supplement the personal information you submitted to us with information from third party sources: Address Verification If you book travel or other products or services from us, we use third parties in order to verify your address information during the credit card authorization process. Enhancement of Profile Information We purchase marketing data from third parties and add it to our existing user database, to better target our advertising and to provide pertinent offers in which we think you would be interested. To enrich our profiles of individual customers, we tie this information to the personally identifiable information they have provided to us. How we use the information we collect? We use Personal Information in order to provide and enhance the Products or Services offered on our Site: • To record your travel preferences, to make reservations or acquire travel insurance on your behalf, or to communicate with you about your travel plans. • To issue invoices, administer accounts, collect and process payments. • To provide tips or guidance on how to use our Site, inform you of new features on our Site, or provide other information that may be of interest to users. • To personalize the service we provide to you, tailor your experience at our Site to your interests and make more appropriate travel recommendations. • To send you e-mails, e-newsletters, personalized offers via direct messaging or other communications about our services, if you have subscribed to receive this information or you have not advised us that you do not wish to receive such communications. • To manage our Site, diagnose technical problems, improve content, and allocate the resources of our systems so that your experience with our Site is as efficient as possible. • To process and track your transactions and to send you information about our and our affiliates’ and business partners’ products and services and other information and materials that may be of interest to you. • To develop, enhance, market, sell or provide mytrip2nepal Products or Services, or those of companies with which we have a commercial relationship, but only if you have granted us permission to do so or we are otherwise able to do so under applicable law. • To evaluate credit standing and to match credit bureau or credit reporting agency information, to investigate, detect and protect mytrip2nepal and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activities. • To effect a corporate transaction in connection with the sale, merger, spin-off or other corporate reorganization of our corporation, where the information is provided to the new controlling entity in regular course of business. • To audit compliance with our policies and contractual obligations. • As permitted by, and to comply with, any legal or regulatory requirements or provisions. or • For any other purpose to which you consent. Contests – Promotions – Raffles – Sweepstakes If you participate in a contest, promotion, raffle or sweepstakes we will only use your Personal Information to notify you if you win. We may send you additional communications only if you have specifically requested to receive our newsletters, e-mails, personalized offers or other promotional materials when filling out the contest or promotion form. We will share the information with the entities with which we may have teamed to propose the joint promotion. If a third party administers the contest, your participation may be subject to additional terms and conditions and that third party’s privacy policy. We are not responsible for such third parties. You should carefully review these third parties’ terms and conditions. Session Data We use Session Data, collected through cookies and pixel tags, to better understand how our Site is navigated, how many visitors arrive at specific pages, the length and frequency of stays at our Site, the variety of searches of our Site’s database, the types of browsers and computer operating systems used by our visitors and the Internet Protocol addresses from which visitors connect to our Site. We also use this information to improve our Site content and ease of use, to personalize and improve your individual viewing experiences on our Site and provide information that may be of interest to you. Pixel Tags We use pixel tags to monitor the open rate of our communications. This helps us understand the effectiveness of communications we send. We do not use this information for any other purpose. Survey and Focus Groups When you participate in surveys or focus groups, your participation and responses will be kept confidential and will not be shared outside mytrip2nepal without your permission, except with our service providers. Aggregated Information Aggregated information is information recorded in any form about more than one individual, where the identity of the individual is not known and cannot be inferred from the information. We may use aggregated information to describe our user base to current or potential partners’ investors and advertisers; after a survey, to understand and respond to market needs and preferences; or to make recommendations to other users of our Site. For example, if users of our Site who have traveled to a particular destination told us that they had positive experiences at a hotel in that destination, we might recommend that hotel. What we do NOT do We do not and will not, at any time, request your credit card information, Member ID, login password or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. Identity theft and the practice currently known as “phishing” are of great concern to us. Safeguarding information to help protect you from identity theft is our priority. With whom (if anyone) your personal information is shared? This website may share your information with the following entities: Suppliers such as hotel, airline, car rental, and activity providers, who fulfill your travel reservations. Throughout this site, all services provided by a third-party supplier are described as such. We do not share your email address with these suppliers unless they need it to fulfill the travel reservation you have made on mytrip2nepal, and we restrict their use of this information to that purpose. We do not place limitations on our suppliers’ use or disclosure of your other personal information. Therefore, we encourage you to review the privacy policies of any travel supplier whose products you purchase through this site. Please note that these suppliers also may contact you as necessary to obtain additional information about you, facilitate your travel reservation, or respond to a review you may submit. Third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of our website or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose. They are also required to follow the same data security practices that we ourselves adhere to. Business partners with whom we may jointly offer products or services, or whose products or services may be offered on our website. You can tell when a third party is involved in a product or service you have requested because their name will appear, either alone or with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners and encourage you to review their privacy policies before you respond to any joint offer. Referring websites If you were referred to this website from another site (for example, through a link you clicked on another site that directed you to this one), we may share some information about you with that referring website. We have not placed limitations on the referring websites’ use of your personal information and we encourage you to review the privacy policies of any website that referred you here. Companies within our corporate family We may share your personal information with our parent company and corporate affiliates. This sharing enables us to provide you with information about products and services, both travel-related and other, which might interest you. To the extent that our parent company and corporate affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy. They also will comply with applicable laws governing the transmission of promotional communications and, at a minimum, give you an opportunity in any commercial email they send to choose not to receive such email messages in the future. We also may share your information: • In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us. • When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of our company or this website, our customers, or others; and in connection with our Terms of Service and other agreements. • In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy. Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information. We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our website receives or the most popular hotels and vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest. How you can opt – out of receiving our promotional e – mails? At any time, you may unsubscribe from our Real Deals, Insider, or other newsletter or similar services through the “My Account” link on the MyTrip2Nepal.com.np Site home page. As a member or promotion/sweepstakes entrant, you will occasionally receive e-mail updates from us about fare sales in your area, special offers, new mytrip2nepal services, and other noteworthy items. We hope you will find these updates interesting and informative. Of course, if you would rather not receive them, please click on the “unsubscribe” link or follow the instructions in each e – mail message or send us an email unsubscribe@mytrip2nepal.com.np. Mytrip2nepal reserves the right to limit membership to those who will accept e – mails. Members will be notified via e – mail prior to any actions taken. What safeguards we have in place to protect your personal information? Mytrip2nepal employs physical, administrative and technical safeguards to help protect the confidentiality and integrity of Personal Information and to reduce the risk of loss, misuse, unauthorized access disclosure or modification of Personal Information. When Personal Information is sent to our service providers, we require, in our contracts with them that they protect all Personal Information in a manner consistent with the principles articulated in this Privacy Policy. All payments on the MyTrip2Nepal.com.np site is VeriSign SSL secured. This means all personal information you provide to mytrip2nepal is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. The same process happens when you make travel purchases on the mytrip2nepal.com.np site. In communicating with you, we may send e-mail as unencrypted plain text because we are aware that most Members, Guests or Subscribers cannot readily process encrypted e-mail. This is done for your convenience, but with the security concern that, if misrouted or intercepted, it could be read more easily than encrypted e-mail. Cookies and other technologies Cookies are small data text files and can be stored on your computer’s hard drive (if your Web browser permits). This website uses cookies for the following general purposes: • To help us recognize your browser as a previous visitor and save and remember any preferences that may have been set while your browser was visiting our site. For example, if you register on our site, we may use cookies to remember your registration information, so you do not need to log into our site each time you visit. We also may record your password in a cookie, if you checked the box entitled “Sign me in automatically next time.” Please note that member IDs, passwords, and any other account-related data included in such cookies are encrypted for security purposes. Unless you register with us, these cookies will not contain any personal information. • To help us customize the content and advertisements provided to you on this website and on other sites across the Internet. For example, when you access a page on our website, a cookie is automatically set by us, our service providers, or our partners to recognize your browser as you navigate on the Internet and to present you with information and advertising based on your apparent interests. • To help measure and research the effectiveness of website features and offerings, advertisements, and email communications (by determining which emails you open and act upon). The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies, you may not be able to access many of the travel tools offered on our sites. This site may also use Web beacons (also known as clear gifs, pixel tags or Web bugs), which are tiny graphics with a unique identifier, similar in function to cookies, that are placed in the code of a Web page. We use Web beacons to monitor the traffic patterns of users from one page within our sites to another, to deliver or communicate with cookies, to understand whether you have come to our site from an online advertisement displayed on a third-party website, and to improve site performance. We also may allow our service providers to use Web beacons to help us understand which emails have been opened by recipients and to track the visitor traffic and actions on our site. This helps us measure the effectiveness of our content and other offerings. If you have any questions about our use of cookies or other technologies, please email us using our customer service feedback form. Other information you should know about your privacy? MyTrip2Nepal.com.np site contains links to other web sites. Please note that when you click on one of these links, you are entering another web site for which mytrip2nepal has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords, and your mytrip2nepal.com.np site membership account information. Please be very careful, responsible, and alert with this information, especially whenever you’re online. In addition to the circumstances described above, mytrip2nepal may disclose the mytrip2nepal site member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of mytrip2nepal or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if mytrip2nepal or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition. This policy is effective as of September 12, 2011.

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